Professional CV

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EXPERIENCE

AUGUST 2015 – JANUARY 2020

MANAGER OF SETTLEMENT & EMPLOYMENT, BOYS & GIRLS CLUBS OF CALGARY 


In this position I was responsible for high level program management of a portfolio of 4 programs and managed a team of 10 full time staff. I demonstrated high attention to detail, and the ability to manage competing priorities and meet deadlines. The position required flexibility, critical thinking, high quality written reports, and collaboration on various agency committees.


Key Responsibilities:

  • Track and report on KPIs (key performance indicators) for four programs

  • Fiscal control including a combined portfolio budget in excess of $600,000/annually  

  • Deliver qualitative and quantitative outcome reports to funders in various formats to municipal, federal, and private funding bodies 

  • Supervise research-based programs and services to meet identified needs with diverse populations 

  • Conduct micro level needs assessments 

  • Coordinate with Research and Development team to implement program design, informed by research and environmental scans  

  • Annual review of applicable policies and policy writing 

  • Dissemination of outcomes within the community and beyond 

  • Participation in community advocacy and action groups including the CLIP (Calgary Local Immigration Partnership) 

  • Leadership during the CARF international accreditation and quality assurance process 


JUNE 2013- AUGUST 2015

YOUTH DEVELOPMENT SPECIALIST/PROGRAM COORDINATOR, BELTLINE YOUTH CENTRE, BOYS & GIRLS CLUBS OF CALGARY 

As a youth development specialist, I designed and implemented programming for refugee and immigrant youth as per program logic model, theory of change, and short and mid-term outcome goals. As the program coordinator I was responsible for disseminating program goals to frontline staff, quality assurance, outcome reporting, and qualitative and quantitative data collection. I reported data to the program manager using excellent written communication skills. 


EDUCATION


SEPTEMBER 2017- PRESENT 

MASTER OF COUNSELLING, ATHABASCA UNIVERSITY, AB 

Distance program, in progress, current GPA of 4.0 Anticipated completion date is August 2021.

My completed course list includes (only applicable courses listed, official transcript available):


  • Research Methods

  • Professional Ethics

  • Sociocultural and Systemic Influence 

  • Intervening for Client Change


AUGUST 2013

BACHELOUR OF ARTS, PYSCHOLOGY MAJOR, ST STEPHEN’S UNIVERSITY, NB

My completed course list includes (only applicable courses listed, official transcript available):


  • Research Methods 

  • Social Development

  • Narrative Research 

  • Statistics 

  • Macro Economics

  • Sociology of Global Issues 


ADDITIONAL TRAINING AND PROFESSIONAL DEVELOPMENT


Narrative Therapy Master Class, 2019, David Epston and the Calgary Narrative Collective, Calgary 


Graduate Research Conference, 2018, Athabasca University Graduate Students’ Association (AUGSA), Edmonton, AB


Flex Your Head, Promoting Youth Mental Health, 2017, Boys & Girls Clubs of Canada, online 


Decision Quality Fundamentals, 2017, Decision Education Foundation, Calgary 


Enhancing Natural Supports for Children Ages 0-12, 2017, Calgary Sexual Health, Calgary


Refugee Mental Health for Social Service Providers, 2017, University of Toronto, online  


Integration Summit Provincial Conference, 2017 Alberta Association of Immigrant Serving Agencies (AAISA), Calgary 


Prairie and Northern Territories LGBTQ+ Newcomers Settlement Conference, 2017, Immigration, Refugees, and Citizenship Canada (IRCC), Calgary 


Introduction to the Neurosequential Model of Core Concepts (Pt 1 ) and Implementation and Practice (Pt 2) 2016, Child Trauma Academy, Calgary


National Conference on Ending Homelessness, 2016, Canadian Alliance to End Homelessness, London, ON


Blackfoot Sacred Sites Indigenous Awareness, 2016, Charlotte McLeod, Boys & Girls Clubs of Calgary


Intercultural Considerations for Service Providers, 2016, Tom Lusis, Boys & Girls Clubs of Canada, Toronto, ON


Logic Model and Theory of Change Training, 2016, Kat Main, Boys & Girls Clubs of Calgary


Outcome Star Research Tool Training, 2016, Broadview Applied Research Group, Calgary 


Managing Program Budgets, 2016, Jon Kam and Julian Tan, Boys & Girls Clubs of Calgary


Working with Sexually and Gender Diverse Youth and their Natural Supports, 2015, Calgary Sexual Heath, Calgary


Selfcare in the Sector, 2015, Karin Hitchcock, Boys & Girls Clubs of Calgary


Mental Health First Aid, 2015, Mental Health First Aid Canada, Calgary  


Enhancing Cultural Competency, 2014, Calgary Catholic Immigration Society, Calgary 


Applied Suicide Intervention Skills Training, 2014, Centre for Suicide Prevention, Calgary 


Impacts of Intergenerational Trauma, 2014, Tim Fox, Boys & Girls Clubs of Calgary


PRESENTATIONS AND ACTIVITIES


Lead Presenter, Employment First, Youth Employment for Youth Transitioning out of Homelessness, 2018, Boys & Girls Clubs of Canada National Conference, Charlottetown, PEI 


Presenter, Personal Values and Professional Goals, 2018 All in For Youth, Boys & Girls Clubs of Calgary, Calgary 


Faculty of Health Disciples Student Representative on AUGSA (Athabasca University Graduate Student Association) 2018-2019, online


Co-facilitator, The Blanket Exercise Indigenous Training 2017- 2018, Calgary and Charlottetown, PEI


Lead Presenter, Sense of Belonging, Key Elements for Newcomer Success, 2016, AAISA Conference, Calgary


Presenter, Change Management for Coordinators, 2016, Boys & Girls Clubs of Calgary, Calgary  

 

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